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Frequently Asked Questions
Please read our FAQ before sending us a message
Our delivery charges vary from the size of your order and also the country which you live in.
Our shopping cart is so effective and adds up your shipping cost so that there are no hidden charges,
We accept all types of cards and cheque payments. All payments are processed by PayPal.
We send your order right away. We will normally send your order to you within 1 business day. International orders are generally received in less than 7-10 days.
Credit Card Security
We do not handle your credit card details. All credit card payments are handled by PayPal who use secure servers. At the point of sale, you will be transferred to their secure servers. Your details are not held on our site and our staff cannot see the financial transactions you have made.
You will notice that some of our products are in hard copies that need to be shipped to you and others are digitally downloadable to your computer. It is our goal to have all of our products available in both formats, for your greatest convenience. Be sure to note which is which so you get what you want. As always, we are happy to answer any questions you have.
Products are guaranteed to be free of manufacturing defects. If you receive a product you believe to be defective, please return it within 30 days of purchase for a free replacement. If due to unavailability, actual product replacement cannot be made, we will credit the full purchase price for future purchases from The Lord’s Word On Healing Publications.